Please make sure to spell your Minecraft username correctly and make sure to enter it exactly as it appears in-game; including correct capitalization to ensure you receive your package.

If after this time period you have not received your purchase within a reasonable time frame, please contact us via our DIscord down below.

NOTE: All purchases are final, and refunds are not an option.

In the case of a chargeback or payment dispute, you will be banned from our server.

If you are under the age of 18, please ask a parent before making purchases.

We have all rights to take your rank away and/or ban you for any reason.

Please double-check before sending in a support email that you have received your items.

For payment issues please contact us via our Discord at https://discord.gg/eCYEeDT9Dv